Refunds & Purchase Support

First, contact support

If you have an installation, activation, delivery or purchase problem, email contact@getlinguapilot.com. Include your order email, approximate purchase date and order reference if available. Never send a full payment-card number.

We will review the issue and help you identify the appropriate next step, including troubleshooting or a refund request where appropriate.

Payments through Lemon Squeezy

LinguaPilot AI products sold through Lemon Squeezy use its checkout, where Lemon Squeezy acts as merchant of record. Refund requests are handled on a case-by-case basis, subject to Lemon Squeezy’s buyer terms, the purchase circumstances and applicable consumer rights. A request does not automatically guarantee a refund, and this page does not impose a blanket “no refunds” policy.

Where to find your order

Check the receipt emailed to you after purchase for your order reference, payment details and available support links. If an issue cannot be resolved with product support, Lemon Squeezy provides buyer assistance under its own policies.

Official purchase terms

See Lemon Squeezy’s Buyer Terms for the applicable purchase framework. Your legal consumer rights, where applicable, remain unaffected by this information.